Auto Engineering Training Centre
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After graduation, you will be prepared to take on a wide range of positions within the Automotive Service Sector. Here is a brief outline of some of the employment opportunities, job titles and responsibilities you might have once you have completed your training.

Automotive Service Advisor employment opportunities

  • Automotive Dealerships
  • Automotive Franchise
  • Independent Repair Facilities

Service Advisor Entry-level job titles

  • Service Advisor
  • Wholesale Retail Parts Representative
  • Wholesale Technical Sales Specialist
  • Retail Salesperson & Sales Clerk
  • Sales Representative (Non Technical)
  • Retail Parts Clerk
  • Tower Operator
  • Warranty Administrator
  • Appointment Coordinator

Typical job description for an automotive service advisor

  • Provide courteous and professional customer service to customers who come to the dealership with questions and concerns about their vehicle.
  • Suggest additional services and products to the customer (sales). Write up the work order for the required repairs.
  • Estimate parts and labour costs, negotiate terms of payment and initiate credit checks
  • Process and track administrative paperwork regarding customer repairs.
  • Act as a liaison between the customer and the technician.
  • Maintain contact with the customer to keep them informed of status of the service work.